What can I expect at my first treatment?

During your first treatment your practitioner will complete a thorough history and physical examination. They will then review their findings with you, explain their diagnosis; if appropriate and discuss treatment options with you. This is also a good time to discuss treatment expectations and allows for you to create a treatment plan that you feel comfortable with. After this discussion treatment will be rendered.

Your initial visit with both your chiropractor and your massage therapist will be one hour in duration.

How much does my treatment cost?

Initial treatment costs are $75 for Chiropractor and $100 for Registered Massage Therapy.

Subsequent chiropractic visits are $45 and 15 minutes in duration. RMT appointments are based on time, $55/30 min $80/45min and $100/60 min.

Reduced rates are available for children under 12 and for individuals covered by MSP assistance. Please ask for further details.

Where can I park?

Kamloops Integrated Wellness has 5 allocated parking spots located in the back alley directly behind the building.

2-hour parking is also available in front of the building along Seymour St. and unmetered spots on 7th Avenue between St. Paul St. and Seymour St. may also be available.

Does my insurance cover my treatment?

Many extended medical plans will cover all, or a portion of your treatment.

Kamloops Integrated Wellness is able to directly bill many insurance providers directly, which lowers your up-front costs for treatment. At this time the following insurance companies accept direct billing:

  • Cowan
  • Great West Life Insurance
  • Desjardins
  • Manulife
  • Sun Life Financial
  • Standard Life
  • iA Financial Group
  • Chambers of Commerce Group Insurance Plan
  • Johnson
  • Johnston Group
  • Maximum Benefit
  • Veterans Affairs
  • RCMP
  • Green Shield

If your insurance company is not listed above please contact us to see if direct billing is available for you at this time.

How often will I need to come?

Each treatment plan is tailored to your individual needs and will be discussed during your first treatment.

Frequency of treatment will depend on a few factors; severity of injury, chronicity of condition, any potential timelines imposed on recovery (i.e. an upcoming race/event) and your own response to treatment. Treatment frequency will be reevaluated at each visit and communicated to you based on the progress your practitioner is seeing.

What if I’m pregnant?

Congratulations! What an exciting time. During your pregnancy your body will experience many changes over a short period of time. Some women experience no discomfort related to their pregnancy, while others may experience a wide range of symptoms from sciatica, round ligament pain, carpal tunnel syndrome, back ache, etc.

Still, other women may experience no physical symptoms, but desire to feel their best and be as physically prepared as possible for their upcoming labor. The Webster Technique is a safe and gentle method to treat the pelvis and surrounding tissues during all stages of pregnancy.

Regardless of your unique pregnancy needs you will doubtless benefit from chiropractic care or massage therapy during your pregnancy. Chiropractic care and massage therapy are safe during all stages of pregnancy and post-partum and your treatment will be modified according to your stage and needs.

What should I wear?

Please come dressed in comfortable and loose or stretchy clothing. Your massage therapist will guide you to an appropriate level of undress depending on your treatment area. If necessary, your chiropractor has shorts and gowns available for you to change into if your exam requires it.

Do I need a referral?

No! There are no circumstances in which you require a referral for chiropractic care.

For coverage with some extended benefits providers you may need a doctor’s referral for Registered Massage Therapy treatment. Please contact your insurance company directly to determine your requirements.

What if I’ve been in a car accident/workplace injury?

We’re sorry to hear you’ve been in an accident. At this time our chiropractors treat and bill both ICBC and WorkSafe BC directly. You will not be required to pay for treatment.

Currently, our Registered Massage Therapists do not bill either ICBC or WorkSafe BC directly. You are still able to receive treatment, however you will need to pay for your treatments initially and manage your own reimbursement from the appropriate insurer.

What if I have an underlying medical condition

Regardless of your medical condition, we are able to work around it. Your practitioner will discuss this with you during your treatment and while it may require that your treatment be modified in some way, it will not preclude you from treatment entirely.

What if I’m underage?

Chiropractors and massage therapists treat people through all stages of life and are trained to modify their treatment accordingly. Newborns, infants, toddlers, children, adolescents, adults and elderly; regardless of your age you can benefit from treatment, just ask us how!

What if I have questions before I book my treatment?

Simply call the clinic and if we’re not able to answer your question right away then we will find the answer and get back to you as soon as possible. Don’t hesitate; we love to talk!

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